QUESTION 1 All users in the Sales group must be able to save documents created on their virtual desktops to USB devices connected to their local desktops. Some users in the Sales group also belong to the Remote Users group; however, the Remote Users group must not be able to save documents to a local […]
QUESTION 1 A network administrator requested that the XenServer administrator of a resource pool separate virtual machine backup traffic from guest traffic so that virtual machine backup traffic is routed to an external backup server. Which action must the XenServer administrator take to complete this task? A. Create a VLAN for backup traffic B. Assign […]
QUESTION 1 Which of the following does a data collector not do? A. Hosts an in memory database with dynamic information about servers in the zone B. Receives incremental data updates and queries from servers within the zone C. Communicates server information to other data collectors in the farm D. Hosts applications that are deemed […]
QUESTION 1 What is an acknowledged advantage of telecommuting? A. It helps to reduce carbon emissions. B. Remote meetings are more productive. C. Work gets done more easily. Answer: A
QUESTION 1 Which of the following is a benefit of ISO/IEC 20000 certification? A. It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year. B. It shows that a company manages IT Services according to an independently audited quality standard. C. It shows that […]
QUESTION 1 Which element of a Time-State model represents an IT service failure? A. Engineering time B. Scheduled downtime C. Standby time D. Unscheduled downtime Answer: C
QUESTION 1 An organization purchased a NAS storage infrastructure to service all its applications for three years. Various cost components for this deployment are as follows: • Initial cost includes the purchase cost of $2,000 and an installation charge of $400. • Organization needs to pay $200 per year for maintenance and $100 per year […]
QUESTION 1 After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations? A. It measures the application of the skills taught. B. It validates the quality of the course material. C. It […]
QUESTION 1 Which of the following are components of a project charter? (Select THREE). A. Communication requirements B. Risk assessment C. Project objectives D. Problem statement E. Stakeholder identification F. Work Breakdown Structure (WBS) Answer: CDE
QUESTION 1 An administrator is auditing IP address use in a specific Organizational Network. Where will the administrator find this information? A. The administrator can run a Global IP Allocation report B. The information can be located in the IP Allocation properties for the specific Organizational Network C. The information can be located in the […]
QUESTION 1 A logical design can contain which of the following? (Choose three) A. BIOS settings B. Data flow C. Key component relationships D. High-level diagrams E. Server host names Answer: BCD Explanation: A logical diagram can be used to show service components and how they relate to each other. A logical diagram is high […]
QUESTION 1 An administrator should configure Link Aggregation on a 7000 NetScaler system when __________. (Choose the correct option to complete the sentence.) A. redundancy on a half duplex operation is required B. redundancy on an operation across multiple data rates is required C. the bandwidth requirements inbound to or outbound from the Netscaler are […]
QUESTION 1 Scenario: During the creation of a Microsoft Windows 2003 Standard Edition server virtual machine (VM), an administrator is asked to make as many processors available as possible to allow a developer to test a new multi-cpu application. What is the maximum number of VCPUs that an administrator can assign to this VM? A. […]
QUESTION 1 Voice over IP is an application that requires efficient use of bandwidth and reliability. VoIP must not suffer the delays that can be seen at times with Web sites and Web applications. Which technology can be used to help ensure the efficient transport of VoIP traffic? A. RTP B. QoS C. DNS D. […]
QUESTION 1 Which of the following does IT outsourcing and cloud computing typically have in common? A. Pay as you go agreements B. Short-term financial commitment C. Tailor-made applications based on client needs D. Vendor lock-in potential Answer: D QUESTION 2 Which of the following does the server virtualization layer do? A. It allows the […]

